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What is online computer support? |
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Online computer support can also be termed as remote tech support or virtual computer repair service. You can resolve any of your PC technical issues availing tech support from remote computer help desk. At Support E Services we get into your system through remote desktop sharing technology and fix even the most critical errors in minutes. |
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Will my essential PC peripherals work with Mac? |
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Mac has hundreds of computer support drivers to make room for preinstalled computer peripherals. Our professionals can help you plug in your existing hard drives, digital camera, printer, scanner etc. to Mac and import stored data without losing any. |
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Why should I upgrade to Windows 7? |
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Windows 7 is not just another upgrade of Microsoft OS series. It is much advanced and feature packed operating system designed to quicker your computer access. Pin and jump list, resize and arrange, Windos search, Sleep and resume, Windows media center, wireless network etc. are much sought after features of Windows 7. Our computer support technicians are there to help you avail all the features completely and seamlessly. |
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Is your remote control software secure? |
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Support E Services utilizes the latest encryption technology to provide on time connection between your computer and our IT expert. Once our computer support technician has completed the remote session then the remote control software disconnects securely and safely from your system. |
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Should I install Windows 7 newly, or upgrade the one I have? |
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You will get similar features no matter which way you are installing the OS. If you want to upgrade your existing OS, our tech support experts will provide you with the needed software program to transfer your stored data off your PC and reinstall them after successful installation of Windows 7. |
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How do you accept the payments? |
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We accept major credit cards and PayPal balance transaction. Customer satisfaction holds prime value for our tech support service process and so all the terms and policies center around it. Talk to our computer support professionals anytime about the matter. |
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How can you make my PC ready to support Vista? |
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Our tech support experts suggest the actual system architecture you will need to support Vista. A Windows Vista Premium Ready PC should include 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB of RAM, 40 GB of hard drive capacity with 15 GB free space, DirectX 9 graphics with a WDDM driver, DVD-ROM Drive, Audio output capability and Internet access capability. |
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What kind of services Support E Services provides? |
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Support E Services offers remote computer help via Email, Phone, Website, Chat and Video Conferencing. We offer tech support services which includes fixing of any type of PC / Networking / Wireless technology issues. Our computer repair technicians fix computer issues which are both simple and complex. We assist you from basic system setup to troubleshooting complex technical issues of various levels. |
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Do you charge to diagnose a computer? |
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Normally our team does not charge anything to diagnose the tech issue related to your computer. We just charge you the moment we start fixing your computer. Before fixing your problem we take your confirmation and state you the estimated time needed to solve your issues. |
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How will the technicians of Support E Services fix my problem? |
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All our computer support technicians are Microsoft Certified Professionals who are experienced and knowledgeable in their respective field of work. We use remote connection software like VNC etc that works on real IP and Streaming Software. |
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What if my issue is not resolved? |
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If your technical issues are not resolved in one hour, we do research on the same and our technical experts make a call back with a solution. |
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Can Mac operating system support Windows and Microsoft Office? |
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Yes. A specific Microsoft Office version is available for the Mac. Also the Word, Excel and PowerPoint files created on a Mac are fully compatible with Windows. Our specialized computer support professionals can help you run Windows and Mac side by side. |
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